Application delivery focus – Value Stream Management
Value Stream Management takes a development-centric view that addresses a common organizational misalignment between strategic business demands and high-speed IT execution and delivery. The execution gap between business and IT reduces operational efficiency, increases change risk, and negatively impacts the potential value delivered by products. Value Stream Management is the next step in the evolution from Agile to DevOps. It includes business priorities and is one strategy for building a Digital Factory.
OpenText™ Value Stream Management is designed to help organizations align high-value customer demands with high-value digital products and services – bridging the divide between business and IT. Its goal is to accelerate execution velocity without impacting the ability to innovate, while also adding needed compliance to limit risk and maintain stability. By measuring the business value created along each step of the development and execution lifecycle, IT can focus on improving competitive advantage and customer satisfaction from digital products and services.
The OpenText™ Application Delivery Management portfolio, built around the OpenText™ ValueEdge platform, is one example of a product set designed to facilitate Value Stream Management within development teams.
Operations focus – Automation platform
As IT moves from a service orientation to the Digital Factory approach, they must pivot to function as a Center of Excellence (or platform team) offering technologies and processes that support digital product generation.
But IT Operations teams suffer from having to support both the full ancestry represented within their current services and the new technologies arising from Digital Factory innovation. So to reinvent themselves as a Center of Excellence, they require an automation platform that can facilitate digital supply chain management and unblock latent transformation potential.
Automation platforms have emerged to help IT manage the explosion of apps, tools, data, and user demands and to simplify the complexity of multicloud environments, rapid application updates, and frequent network changes. Without a comprehensive automation platform strategy, IT suffers from a fragmented toolset that is unable to see across the entire estate or allow AI to be effectively applied.
But not all automation platforms are created equal. Some require a rip and replace of all existing components or claim broad coverage but deliver only limited functionality. Others are blank slates bereft of best practice content or are impaired by the drawbacks of custom coding – creating brittle processes that may lead to unpredictable costs, delays, and difficult upgrades.
An effective automation platform will deliver automation along established industry-defined process streams, contain best practices, and provide the depth of functionality needed for IT to support Factory innovations and manage complexity without rigidity. The goal of the automation platform is to drive IT execution along complete workstreams and to optimize organizational efforts.
As a Center of Excellence, IT becomes a machine that selects and offers the foundational elements needed to speed execution using reusable tools and repeatable processes. It is now better positioned to connect key Digital Factory functions without friction, shifting transformation from aspirational to anticipated.
OpenText™ OPTIC is one example of an operations automation platform, based on the IT4IT standard, that combines the depth of functionality, breath of capability, and agility needed to enable IT to form a Center of Excellence. OPTIC, the Operations Platform for Transformation, Intelligence, and Cloud, is based on an industry-proven, value stream approach to IT management that addresses key functional areas, includes best practice content, and offers a shared data model along with built-in AI and machine learning. Here is more information on the OpenText OPTIC view of IT automation platforms.
The OpenText software portfolio with the OPTIC and ValueEdge platforms, supports the control of the key IT4IT data objects and value streams.
By 2026, 90% of Global 2000 CIOs will use AIOps solutions to drive automated remediation and workload placement decisions that include cost and performance metrics, improving resiliency and agility.