ValueEdge: Value Stream Management
Align corporate investments with business strategy
Continuous quality from requirements to delivery
Scale enterprise SCCM with security and compliance
Resilient AI-powered functional test automation
Enterprise-level requirements management
Deliver continuous application performance testing
Plan, track, orchestrate, and release applications
Govern quality and implement auditable processes
Automate deployments for continuous delivery
최신 기술을 사용하여 비즈니스 애플리케이션을 구축하고 모더나이제이션합니다
The leading solution for COBOL application modernization
IBM 메인프레임 애플리케이션, 딜리버리 프로세스, 액세스 및 인프라를 현대화합니다
보다 쉬운 사용법, 보다 쉬운 통합, 보다 쉬운 관리, 더 우수한 보안으로 호스트 애플리케이션 액세스를 현대화합니다
기업 내 시스템 상호 운용성을 확보합니다
Modern mainframe application delivery for IBM Z
Secure, zero-footprint access to host applications
Access host data and automate processes with RPA
Multi-factor Authentication for IBM z/OS endpoints
개발, 보안 테스트, 연속 모니터링 보안 및 보호
Augment human intelligence
데이터 재파악 및 개인정보를 위한 암호화, 토큰화, 키 관리
ID 및 액세스 관리의 통합 방식
Deliver simplified, secure access to users
Scale to billions of identities with IGA platform
Gain control of privileged user activities
Track changes and activities in managed services
상관관계, 데이터 수집 및 분석을 통해 알려진 위협과 알려지지 않은 위협을 탐지합니다
Analytics for text, audio, video, and image data
Reduce risk, cost, and maintenance, and T2M
AI and machine learning for data analysis
Enterprise backup/disaster recovery
Unified traditional and mobile device management
Meet regulatory & privacy retention requirements
Email, IM, and chat-based collaboration
Mobile workforce communication & collaboration
Secure critical file storage and print services
머신 러닝에 기반하여 최종 사용자 경험과 효율적인 서비스 데스크 연계
하이브리드 IT를 위한 최초의 컨테이터화된 익명 모니터링 솔루션
전통적인 네트워크와 가상 및 소프트웨어 정의 네트워크를 자동화하고 관리합니다
하이브리드 IT 환경의 구성 항목(CI)을 찾고 관리할 수 있습니다.
이행 자동화 간소화 및 거버넌스 강화
종합적인 IT 프로세스 자동화
Manage IT & software assets for better compliance
데이터 센터 간 프로비져닝, 패칭, 컴플라이언스를 자동화합니다
기업 전반에서 자동화된 비즈니스 프로세스를 구축하고 보안을 유지하고 규모를 조정할 수 있습니다
모든 Micro Focus 학습이 한 곳에서 제공됩니다
성공에 필요한 역량을 쌓습니다
속도를 높이고 병목 현상을 제거하고 소프트웨어 딜리버리를 지속적으로 개선하십시오
ValueEdge: Value Stream Management
Align corporate investments with business strategy
Continuous quality from requirements to delivery
Scale enterprise SCCM with security and compliance
Resilient AI-powered functional test automation
Enterprise-level requirements management
Deliver continuous application performance testing
Plan, track, orchestrate, and release applications
Govern quality and implement auditable processes
Automate deployments for continuous delivery
Access all products in application delivery management
비즈니스 변혁을 촉진하도록 핵심 비즈니스 시스템을 현대화합니다
최신 기술을 사용하여 비즈니스 애플리케이션을 구축하고 모더나이제이션합니다
The leading solution for COBOL application modernization
IBM 메인프레임 애플리케이션, 딜리버리 프로세스, 액세스 및 인프라를 현대화합니다
보다 쉬운 사용법, 보다 쉬운 통합, 보다 쉬운 관리, 더 우수한 보안으로 호스트 애플리케이션 액세스를 현대화합니다
기업 내 시스템 상호 운용성을 확보합니다
Modern mainframe application delivery for IBM Z
Secure, zero-footprint access to host applications
Access host data and automate processes with RPA
Multi-factor Authentication for IBM z/OS endpoints
Access all products in Application Modernization & Connectivity
운영, 애플리케이션, 정체성, 데이터 등 핵심 업무 항목에 보안을 제공합니다
개발, 보안 테스트, 연속 모니터링 보안 및 보호
Augment human intelligence
데이터 재파악 및 개인정보를 위한 암호화, 토큰화, 키 관리
ID 및 액세스 관리의 통합 방식
Deliver simplified, secure access to users
Scale to billions of identities with IGA platform
Gain control of privileged user activities
Track changes and activities in managed services
상관관계, 데이터 수집 및 분석을 통해 알려진 위협과 알려지지 않은 위협을 탐지합니다
Access all products in CyberRes
믿을 수 있고 입증된 법률, 컴플라이언스 및 개인 정보 보호 솔루션
Analytics for text, audio, video, and image data
Reduce risk, cost, and maintenance, and T2M
AI and machine learning for data analysis
Enterprise backup/disaster recovery
Unified traditional and mobile device management
Meet regulatory & privacy retention requirements
Email, IM, and chat-based collaboration
Mobile workforce communication & collaboration
Secure critical file storage and print services
Access all products in Information Management and Governance
DevOps 속도로 IT 운영을 가속화합니다
머신 러닝에 기반하여 최종 사용자 경험과 효율적인 서비스 데스크 연계
하이브리드 IT를 위한 최초의 컨테이터화된 익명 모니터링 솔루션
전통적인 네트워크와 가상 및 소프트웨어 정의 네트워크를 자동화하고 관리합니다
하이브리드 IT 환경의 구성 항목(CI)을 찾고 관리할 수 있습니다.
이행 자동화 간소화 및 거버넌스 강화
종합적인 IT 프로세스 자동화
Manage IT & software assets for better compliance
데이터 센터 간 프로비져닝, 패칭, 컴플라이언스를 자동화합니다
기업 전반에서 자동화된 비즈니스 프로세스를 구축하고 보안을 유지하고 규모를 조정할 수 있습니다
Access all products in IT Operations Management
전략을 수립하고 하이브리드 IT를 변환합니다.
실시간 분석을 통해 빅 데이터에서 통찰력을 확보하여 비구조화 데이터를 검색합니다.
팀이 비즈니스 성과를 극대화하도록 지원합니다
Experience maximum value from your investment in your Micro Focus software with 24x7 access to our experts.
In our always-on economy, businesses run 24 hours a day. Long gone are the days when staff arrived at 8am and departed at 5pm. Your customers are online day and night. This is why your IT staff needs fast 24-hour access to our Micro Focus experts who can diagnose and resolve issues as well as give advice on Micro Focus product features. Micro Focus Business Support, which is purchased with your product license, gives your business access to our global support organization to meet the demands of today’s economy.
Software Updates: Get the latest updates, new features, and available solutions.
Problem Resolution: Receive assistance from technical support engineers via CHAT, email or telephone.
Proactive Communication: Receive notifications about new software versions and patches.
Defined Response Time Objectives: Know when to expect an initial response to an incident.
Self-Help Support: Take advantage of our online, around the clock, self-help resources; such as our knowledge base, documentation, installation guides, and much more.
Micro Focus Community and Forums: Join the conversation with experts and colleagues to get advice, discuss issues and find solutions.
For many years, our support experts and wealth of resources have helped thousands of customers to optimize their IT environments and respond effectively to business demands. By providing you with fast 24-hour access to our experts who can diagnose and resolve your issues, we have the knowledge to increase uptime, reduce total cost of ownership, and drive efficient business outcomes. We have been doing this for many years, and we have proven our worth to thousands of clients across the world.
View the Business Support Agreement for details about your Support.
Flexible Credits provide you with a flexible way to obtain short term reactive and proactive services such as supportability reviews, on-site days, scheduled standby, critical incident assistance, Consulting, Education, and much more. Flexible Credits can be purchased at the time of your support renewal or anytime throughout the life of your support contract. Redeem them for services of your choice within 12 months of purchase.
Introducing Flexible Credits Video
Flexible Credits Guide
Flexible Credits Terms
To augment Business Support, our Premium Support portfolio offers direct access to named, industry-leading specialists. Whether you want to speak to the same expert each time you call, need a technical advisor, need an advocate, or need someone to review your software support strategy, our Premium Support portfolio have a suitable offering for you. Learn more:
Data security is critical in today’s IT environment. Government customers and some private sector customers have a requirement to limit access to data to people who reside in-country. Talk to your Micro Focus representative to learn more about what Micro Focus has available to meet this requirement.
The support you receive under Business Support evolves as your product ages. Check the status of your product version, and learn more about the Product Support Lifecycle.
Running older products? Extended Support Plus may be available for an additional fee.
Learn how to access and use our technical support by reviewing policies and procedures in the Customer Support Handbook.
Micro Focus Consulting and our trusted partners include astute business strategists and technical experts with broad industry and functional experience. We can help you increase business-critical capabilities, achieve tangible results, create a competitive advantage and realize a return on your investment within realistic time frames. Learn more about how we can help increase your return on IT investment.
Our training is convenient, affordable, and available in multiple delivery methods. Effective training can provide quick ROI as your IT team becomes proficient with products you already have, as well as products you plan to purchase–allowing you to get the most out of your IT investment. Learn more about the variety of training options available to meet any budget or learning style.