Course Outline:

1 - Introduction

• What is Operations Center?
• What does it do?
• An example
• Solution capabilities
• Solution Business Benefits

2 - Product Overview

• Introduction
• Functionality
• Products
• Architecture
• Managing Security

3 - Implementation Project

• Lessons from the field
• Methodology
• Objectives
• Principles
• Ten Key Rules

4 - Server Installation and Configuration

• Requirements
• Installation
• Lab 1: Install and Patch Operations Center
• Configuration Manager
• Configuration

5 - The Console

• Introduction
• Root elements
• Views
• View Builder

6 - Adapters

• Introduction
• Connecting to Management Systems
• The Hierarchy File
• Creating Adapters
• Adapters Overview
• Adapter Types

7 - Service Models

• Introduction
• Business Service Views
• Methods of Creating Service Models
• Methods of Populating Service Models
• Define Algorithms to Calculate Element States
• Layout Styles

8 - Service Configuration Manager

• Introduction
• What is Service Configuration Management?
• Understanding Service Configuration Manager
• Creating Definitions

9 - Metamodel

• Classes, Behavior Models and Property Pages
• Adding Custom Properties to Services Elements
• Element Relationships

10 - NOC Script Basics

• Introduction
• Script Library
• Script Debugger
• Scripting Conventions
• Script Object Model
• Element Functions
• Alarm Functions
• Command Line Scripting

11 - Algorithms

• Introduction
• Define Algorithms
• The XML Editor
• Base Practices

12 - Layout Views

• Introduction
• Understanding Layout Views
• Navigating in the Layout View
• Creating Custom Drawing
• Drawing Tools and Concepts
• Drawing Templates

13 - Monitoring

• Introduction
• Elements
• Alarms
• Customizing Monitored Elements and Alarms
• Capturing Alarm and Performance History
• Define and Manage Automation Events

14 - Security Management

• Security Mechanisms Overview
• Data Storage Security
• User Identification and Authorization
• Access Control
• Communications Security
• Auditing

15 - Dashboard

• Introduction
• Installation and Configuration
• User Accounts
• Communities and Pages
• Portlets
• NetIQ Operations Center Portlets
• Operations Center Portlets

16 - Service Level Agreements (Optional)

• Introduction
• Service Level Agreements
• Integrating SLA Data
• Defining SLAs
• Defining Objectives
• Monitoring SLAs
• SLA Reporting

Pre-Requisites:

There are no prerequisites for this course.