SM350 - Service Manager v9.5

217352

Beginner Instructor led (ILT) and Virtual (VILT)

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This class is targeted at system administrators and consultants responsible for configuring and tailoring Service Manager for a customer’s environment.

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Service Manager

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Description

This class is targeted at system administrators and consultants responsible for configuring and tailoring Service Manager for a customer’s environment. The course focuses on the tools and utilities used to tailor a Service Manager system. The course is 50% lecture and 50% hands-on exercises.This course is designed for users who are experienced with Service Manager or have taken one of the level 100 courses (Technical Configuration or Foundations for Process Owners.

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Course

SM350 -96

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Related products

Service Manager

9.6

Course outline

DELIVERY TYPE

Standard ILT and VILT

DURATION

5 Days

AUDIENCE

Administrators, developers, and managers who are responsible for configuring and tailoring Service Manager.

Languages

English

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release-rel-2024-5-1-6172 | Mon Jun 24 04:52:54 PDT 2024