ValueEdge: Value Stream Management
Align corporate investments with business strategy
Continuous quality from requirements to delivery
Scale enterprise SCCM with security and compliance
Resilient AI-powered functional test automation
Enterprise-level requirements management
Deliver continuous application performance testing
Plan, track, orchestrate, and release applications
Govern quality and implement auditable processes
Automate deployments for continuous delivery
使用现代技术构建和更新业务应用程序
The leading solution for COBOL application modernization
实现 IBM 大型机应用程序、交付流程、访问以及基础设施的现代化
实现主机应用程序访问的现代化:更易于使用,更易于集成,更易于管理,更加安全
获得企业范围内的系统互操作性
Modern mainframe application delivery for IBM Z
Secure, zero-footprint access to host applications
Access host data and automate processes with RPA
Multi-factor Authentication for IBM z/OS endpoints
安全开发、安全性测试和持续监视与保护
Augment human intelligence
加密、标记和密钥管理有效实现数据标识消除和隐私
一种 Identity and Access Management 的综合方法
Deliver simplified, secure access to users
Scale to billions of identities with IGA platform
Gain control of privileged user activities
Track changes and activities in managed services
通过关联、数据引入和分析,检测已知和未知威胁
Analytics for text, audio, video, and image data
Reduce risk, cost, and maintenance, and T2M
AI and machine learning for data analysis
Enterprise backup/disaster recovery
Unified traditional and mobile device management
Meet regulatory & privacy retention requirements
Email, IM, and chat-based collaboration
Mobile workforce communication & collaboration
Secure critical file storage and print services
结合最终用户体验和基于机器学习的高效服务台
首个自主的容器化混合 IT 监视解决方案
实现自动化并管理传统的虚拟软件定义网络
在混合 IT 环境中发现和管理配置项目 (CI)。
简化实施自动化,执行管理
自动化端到端 IT 进程
Manage IT & software assets for better compliance
实现自动化供应、修补和数据中心合规性
在企业内构建、保护和扩展自动化业务流程
Micro Focus 一站式培训
培养技能,获得成功
加快速度、消除瓶颈,不断提升软件交付能力
ValueEdge: Value Stream Management
Align corporate investments with business strategy
Continuous quality from requirements to delivery
Scale enterprise SCCM with security and compliance
Resilient AI-powered functional test automation
Enterprise-level requirements management
Deliver continuous application performance testing
Plan, track, orchestrate, and release applications
Govern quality and implement auditable processes
Automate deployments for continuous delivery
Access all products in application delivery management
实现核心业务系统现代化,以推动业务转型
使用现代技术构建和更新业务应用程序
The leading solution for COBOL application modernization
实现 IBM 大型机应用程序、交付流程、访问以及基础设施的现代化
实现主机应用程序访问的现代化:更易于使用,更易于集成,更易于管理,更加安全
获得企业范围内的系统互操作性
Modern mainframe application delivery for IBM Z
Secure, zero-footprint access to host applications
Access host data and automate processes with RPA
Multi-factor Authentication for IBM z/OS endpoints
Access all products in Application Modernization & Connectivity
让您的任何工作都以安全为中心;操作、应用程序、身份和数据
安全开发、安全性测试和持续监视与保护
Augment human intelligence
加密、标记和密钥管理有效实现数据标识消除和隐私
一种 Identity and Access Management 的综合方法
Deliver simplified, secure access to users
Scale to billions of identities with IGA platform
Gain control of privileged user activities
Track changes and activities in managed services
通过关联、数据引入和分析,检测已知和未知威胁
Access all products in CyberRes
值得信赖和久经考验的合法、合规和隐私解决方案
Analytics for text, audio, video, and image data
Reduce risk, cost, and maintenance, and T2M
AI and machine learning for data analysis
Enterprise backup/disaster recovery
Unified traditional and mobile device management
Meet regulatory & privacy retention requirements
Email, IM, and chat-based collaboration
Mobile workforce communication & collaboration
Secure critical file storage and print services
Access all products in Information Management and Governance
使您的 IT Operations 与 DevOps 齐头并进
结合最终用户体验和基于机器学习的高效服务台
首个自主的容器化混合 IT 监视解决方案
实现自动化并管理传统的虚拟软件定义网络
在混合 IT 环境中发现和管理配置项目 (CI)。
简化实施自动化,执行管理
自动化端到端 IT 进程
Manage IT & software assets for better compliance
实现自动化供应、修补和数据中心合规性
在企业内构建、保护和扩展自动化业务流程
Access all products in IT Operations Management
制定战略,变革混合 IT。
凭借实时分析和搜索非结构化数据,获得大数据洞察分析。
This customer is one of the largest mining companies in the world, with operations in 30 countries.
INDUSTRY
LOCATION
PRODUCTS
The company had worked hard to establish a robust IT infrastructure. NetIQ Identity Manager and NetIQ Access Manager provided authentication and authorization for a suite of business-critical applications. However, with the company becoming more globalized over time, it wanted to extend its IT infrastructure to achieve more control over the flow of information throughout its global operations.
With 100,000 geographically dispersed users, and a highly complex and heterogeneous IT environment, it also needed to improve its IT processes, as a spokesperson explains: “Provisioning new user accounts would take at least a week and we wanted to improve this so that new hires could be productive straight away. Every change in a user’s circumstances, i.e. a role change or a relocation, would require manual intervention to change the user profile accordingly. We also wanted to automate our password processes. Our service desk would answer 17,000 queries each month to reset or change passwords. Finally, we operate in a highly regulated industry and need to meet compliance requirements. It was not easy for us to provide the reports and data which the auditors need and we wanted to streamline this process to provide much more transparency. Overall, we needed a fully global process to provide secure access to the relevant applications."
Besides that, a decision was made to support the deployment of a global instance of SAP and to extend the identity and access management (IAM) solutions to cover all countries and core business applications.
Although Micro Focus was in use already, the company evaluated other IAM solutions to ensure it had the right approach to support the long-term strategy. SAP integration was critically important and with a multi-level, complex, profile categorization, this proved a problem for the other IAM solutions. As the regional experience with Micro Focus had been very positive for many years, the company embarked on the global project with Micro Focus.
SAP holds very sensitive company data and to provide a deeper level of risk analysis and transactional security, the SAP governance, risk and compliance (GRC) module was implemented, and integrated with the IAM system. As a further security measure, the company adopted the “segregation of duties” principle (having more than one person involved in a task completion) and these controls were reflected in the IAM system. The IAM system also integrates with central and local Active Directories which control the network from end to end.
NetIQ Self Service Password Reset (SSPR) was introduced to release the burden on the service desk and help enforce stricter password policies, as a spokesperson comments: “Giving our users a self-service option with SSPR has reduced the number of tickets to our service desk from 17,000 to 2,000 a month, a fantastic productivity gain. We also increased the complexity of our passwords, improving our overall system security.”
NetIQ Sentinel was implemented to provide sophisticated auditing and reporting capabilities, as explained by a spokesperson: “We are audited on SAP access and Sentinel is great for this. It also keeps a log of any system access so if we have any data breaches we can take corrective action immediately and minimize the risk of damage to our business.”
The IAM solution is scalable and ready for future growth. Identity lifecycles are now automatically tracked and amended where necessary. A global HR system will be implemented which will open up new IAM opportunities such as role-based provisioning and single sign-on capabilities.
The spokesperson comments: “By automating so many of our global IT processes through the IAM solution we have reduced the time it takes to provision a new user from one week to one day, and the introduction of a global HR system has the potential to bring this down to just two hours, massively improving our global productivity.”
He concludes: “Our Micro Focus solution is a key foundation component in the company and touches everything we do. The skills to build an environment like this are quite specific and not easily available in Latin America. We wouldn’t have been able to do this without the great professional services support we received from Micro Focus. Together we’ve created a stable, secure, and flexible IAM environment which will serve us long into the future."
By automating so many of our global IT processes through the IAM solution we have reduced the time it takes to provision a new user from one week to one day.
Giving our users a self-service option with SSPR has reduced the number of tickets to our service desk from 17,000 to 2,000 a month, a fantastic productivity gain. We also improved the complexity of our passwords, improving our overall system security.