Exam Topics

  • Identify the core UCMDB terms and components
  • Describe the UCMDB system requirements and configuration.
  • Describe the UCMDB Modeling context.
  • Explain the role of UCMDB in the larger context
  • .Identify core terms and components
  • Define CI Types and identify their main characteristics.
  • Describe the difference between Inventory Mapping and Service Mapping.
  • Explain the use of the query layout
  • Describe the IT Universe Manager interface
  • Describe how to work with various queries.
  • Describe how to create and manage views/reports in Modeling Studio.
  • Describe how to create and manage reports through the Reports section
  • .Describe basic impact analysis
  • Describe and identify basic impact analysis manager settings.
  • Describe the purpose of the CI Lifecycle in UCMDB
  • State the main capabilities of the CI Lifecycle application
  • Explain the aging mechanism in the UCMDB
  • Identify and describe ways to populate the UCMDB
  • Identify main methods for populating the UCMDB
  • Describe Enichment Manager mechanisms
  • Describe the Modelling Studio
  • Identify UCMDB integration methods: Push, Population, Federation
  • Explain and use main aspects of integration Studio
  • Explain integration with multiple CMDBs.
  • List API integration components and features.
  • Explain the Reconciliation mechanism (challenges, needs,mechanisms, options, results
  • .Explain User Management
  • Describe the Package Manager
  • Describe the Configuration Management and configuration analysis process
  • Define the concept of “policy” and identify policy types in use in UCMDB CM
  • Contrast actual state and authorized state of a view

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UCMDB120 1.0
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Course outline

UCMBD users and administrators
Delivery Type:
Certification Exam
1 hour, 15 minutes



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release-rel-2024-5-1-6148 | Wed May 8 00:58:25 PDT 2024