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Customer Identity (CIAM)

Proactive purpose-based controls enable compliance with regulations while providing a secure and personalized end-user experience.

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Benefits of CIAM

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Streamlined customer experience

Build trust through frictionless experiences.

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Secure customer privacy

Purpose-based protection, ethical use of customer PII.

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Data governance and compliance

Regulatory and privacy assurance through design.

Why NetIQ?

Purpose-based access control

Access to information defined and limited to lawful and legitimate purposes.

Full identity lifecycle management

Event-driven, fully hybrid cradle-to-grave Customer Identity & Access Management platform.

Context-based adaptive access

Situationally aware risk-based access, designed to adapt according to context, location, or device.

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Use Cases
Solutions Ideal for CIAM

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Consumer experience

Self-service enrollment to products and services with personal information is secure and managed ethically.

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Citizen to government

Self-service enrollment to government portals that safeguard personal information and manage it ethically.

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Patient access and privacy

Access to all my health records and services with assurance that my healthcare provider has secure, need-to-know access.

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Family member proxy authorization

Privileged access to other family members’ private information, if required, with audit and security controls.

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Compliance auditing and certification

Must provide irrefutable proof of compliance to policies and standards that govern the industry or vertical.

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CxO priorities

Increase customer brand loyalty by achieving compliance through risk mitigation.

Capabilities

Know your customer

Retain and attract new customers. Provide optimal user experiences with self-registration, password, and profile management.

Manage corporate risk

Manage entitlements with approval workflows. Verify activity and access with identity and data governance.

Protect high-value data

Utilize skilled fraud detection/prevention, identity proofing, account takeover protection, and behavioral analysis.

Visibility through analytics

Actionable fraud detection and prevention, identity proofing, account takeover protection, and behavioral analysis.

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Access Management

Access and authorization provide the key touchpoint for users. Federated SSO, MFA, and identity proofing provide a smooth user experience.

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Identity Management

Identity management ensures that the right users have the right access. No more and no less.

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Privilege Access

Your users and their access aren’t equal and shouldn’t be treated as such. Privilege access protects elevated access to critical systems.

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Identity Governance

Save time by automating and streamlining access requests and certification, lifecycle management, provisioning, and compliance reporting.

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Data Access Governance

Data compliance and security with clear entitlement control. Use proactive monitoring and notifications for attestation and access reviews.

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NetIQ
PORTFOLIO
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Access Management

Access and authorization provide the key touchpoint for users. Federated SSO, MFA, and identity proofing provide a smooth user experience.

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Identity Management

Identity management ensures that the right users have the right access. No more and no less.

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Privilege Access

Your users and their access aren’t equal and shouldn’t be treated as such. Privilege access protects elevated access to critical systems.

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Identity Governance

Save time by automating and streamlining access requests and certification, lifecycle management, provisioning, and compliance reporting.

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Data Access Governance

Data compliance and security with clear entitlement control. Use proactive monitoring and notifications for attestation and access reviews.

Success Story

“Thanks to Identity Manager, we have established a single process to manage and monitor internal and external users.”

alexander kessinger

Head of Corporate Middleware

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“Access Manager also provides seamless access to our online portal applications for over 200,000 of our members.”

Brad Abbott – Senior Manager

IT Risk, IAM

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“We wanted to provide federated access to the 25,000 project base users, and ultimately to the 1.1 million people employed by our members.”

Jörgen Sandström

Section Head

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Get Started Today

Securely manage your customers’ digital identities.
release-rel-2022-11-2-8258 | Tue Nov 22 15:06:16 PST 2022
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release/rel-2022-11-2-8258
Tue Nov 22 15:06:16 PST 2022
AWS