Welcome to Silk Performance Manager 20.0
Introduction
Product Overview
Silk Performance Manager Concepts
Pre-installed Silk Performance Manager Monitors
Essentials
Where to Distribute Monitors
User Roles
Working with Silk Performer
Web Services API
Configuring Silk Performance Manager
Overview
Setting up Monitors
Example
Adding Monitors
Editing Monitors
Deleting Monitors
GUI-Based Monitoring with Silk Test
Prerequisites for Running Silk Test Monitors
The Silk Test Recovery System
Exporting Silk Test Projects
Creating Silk Test Monitors
Scheduling Silk Test Monitors
Starting the Execution Server as Windows Process
Configuring Static Boundaries for Performance Values
Project Schedules
Time Zones
Configuring Project Schedules
Custom Monitor Schedules
Adding Custom Monitor Schedules
Editing Custom Monitor Schedules
Deleting Custom Monitor Schedules
Schedule Exclusions
Adding Exclusions
Editing Exclusions
Deleting Exclusions
Definite Runs
Adding Definite Runs
Editing Definite Runs
Deleting Definite Runs
Transaction Conditions
Adding Transaction Conditions
Editing Transaction Conditions
Deleting Transaction Conditions
Rules
Adding Rules
Editing Rules
Deleting Rules
Configuring Rule Actions
Custom Incidents
Adding Custom Incidents
Editing Custom Incidents
Deleting Custom Incidents
Analyzing Results
Overview
Analyzing Client and Infrastructure Health
Interpreting Health Detail Reports
Project Overview Reports
Project Overview Report Page
Customizing Your Start Page
Emailing Reports
Contacting Project Owners
Interpreting Measured Data
Availability
Accuracy
Performance
Performance Detail Charts
Correlating Results
Drilling Down Through Data
Downloading TrueLog Files
Incidents Log
Service Target Log
Execution Log
Creating Scripts for Silk Performance Manager
Building Reusable Monitors
Configuring Infrastructure Monitors
Requirements for Monitoring Windows Machines
Creating Silk Performance Manager Infrastructure Monitors
Maintaining Monitors
Influencing Performance Rate Calculations
Showing Custom Measure Data in Reports
Writing Result Files
Writing Action Essentials
Calculating Health
Health Rates
Health Dimensions
Overall Health
Conclusion
Reports
Creating Reports
Creating New Reports
SQL Functions for Custom Reports
Writing Advanced Queries with SQL
Sample Report
Working with Sub-Reports
Adding Sub-Reports
Deleting Sub-Reports
Report Templates
Uploading Report Templates
Downloading Report Templates
Customizing Report Templates
Removing Report Templates
Editing Report Properties
Editing Report Parameters
Working with Charts
Displaying Charts
Printing Charts
Removing Charts
Viewing Reports
Saving Reports
Administration
Silk Performance Manager Architecture
Performance Monitoring with Silk Performance Manager
Configuring the System
Secure Web Server Connections with SSL
Configuring Secure Connections with Microsoft IIS
Configuring Secure Connections with Tomcat Web Server
Configuring Tomcat for Sending Secure Reports
Application Server Location
Specifying a Location for the Application Server
Silk Performance Manager Repositories
Creating a New Repository
Accessing an Existing Repository
Repository Maintenance
Disconnecting from a Repository
Database Settings Page
Initial Login
Logging in for the First Time
Login Page
System Administrator Accounts
Changing the Password of the System Administrator Account
Chart Server Location
Adding Chart Servers
Editing Chart Servers
Removing Chart Servers
Chart Servers Page
LDAP Authentication
Performance Manager LDAP Integration
LDAP Authentication Logic
Importing a Certificate for Communicating with an LDAP Server Over SSL
Adding LDAP Servers
Editing LDAP Servers
Testing LDAP Servers
Deleting LDAP Servers
LDAP Servers Page
New LDAP Server Dialog Box
Mail Host Location
Specifying a Location for the Mail Host
Email Notification Page
SMS Host Settings
Configuring Settings of an SMS Host
SMS Notification Page
PageGate Gateway Access
Configuring Access to the PageGate Gateway
PageGate Gateway Settings Page
SNMP Trap Notification
Configuring SNMP Trap Notification
SNMP Trap Settings Page
System Proxies
Configuring a System Proxy
System Proxy Page
Configuring the Application
User Roles and Permissions
User Roles
Permission Definitions
User Type Permissions
User Accounts and Groups
Maintaining User Accounts
Adding User Accounts
Editing User Accounts
Deleting User Accounts
User Settings Page
Maintaining Groups
Adding Groups
Editing Groups
Deleting Groups
Group Settings Page
Working with Projects
Adding Projects
Editing Projects
Activating or Deactivating Projects
Deleting Projects
Project Settings Page
Managing Locations
Adding Locations
Editing Locations
Deleting Locations
Location Settings Page
Setting Up Execution Servers
Load Balancing of Execution Servers
Editing Execution Servers
Adding Execution Servers
Configuring the SSL Port for a Location Proxy
Activating or Deactivating Execution Servers
Deleting Execution Servers
Configuring a Non-Standard SSL Port for Execution Servers
Replacing the Security Certificate for Execution Server and Application Server Communication
Execution Server Settings Page
Failover System
Managing Report Templates
Managing Custom Report Templates with BIRT
Installing BIRT from Performance Manager
Configuring BIRT for Performance Manager
Establishing Database Access For a New Report Template
BIRT Data Source Settings
Adapting Existing Report Templates
Editing Report Template Properties
Downloading Report Templates
Uploading Report Templates
Updating Report Sources
Deleting Report Templates
Report Templates Page
Audit Log
Accessing and Viewing the Audit Log
Audit Log Page
Server Log Files
Downloading Server Log Files
Analyzing Server Log Files
Deleting Server Log Files
Log File Management
Changing Log Levels of the Performance Manager Servers
Changing Log File Retention Periods
Front-End Server Log Page
Application Server Log Page
Execution Server Log Page
System Health
System Health Page
Essentials
Managing the File Pool
Uploading Files from a Browser
File Pool Page
Time Zones
Script-Execution Blackout Periods
Adding Blackout Periods
Editing Blackout Periods
Deleting Blackout Periods
Blackout Periods Add/Edit Page
GUI-Level Testing Support
Configuring Windows for GUI-Level Testing
Configuring Windows 2003 for GUI-Level Testing
Configuring Windows 2008 for GUI-Level Testing
Configuring Windows 2008 R2 for GUI-Level Testing
Configuring Windows 2012 - 2019 for GUI-Level Testing
GUI-Level Test Execution
Modeling GUI-Level Tests - Silk Test Classic
Modeling GUI-Level Tests - Silk4J
Modeling GUI-Level Tests - Silk4NET
User Credentials for GUI-Level Testing
Timers in GUI-Level Testing
GUI-Level Testing Result Files
Exploring Silk Test Results
Requirements for GUI-Level Testing with Silk4J and Silk4NET
Troubleshooting GUI-Level Testing Issues
Configuring Advanced Settings
Login Options
Configuring the Remember Login Option
Adjusting the Cookie Duration
Using the Performance Manager Service Manager
Performance Manager Services
Performance Manager Execution Server
Managing Which Performance Manager Services Shall Be Running At System Start
Starting or Stopping All Performance Manager Services
Starting or Stopping a Local Execution Server Service
Starting the Execution Server as Windows Process
Viewing Log Files from the Performance Manager Service Manager Console
Date and Time Formats
Customizing Date and Time Formats
HTML Response Compression
Enabling or Disabling HTML Response Compression
User Interface Settings
Displaying or Hiding the Host Name in the Tab Name of Your Web Browser
Customizing the Displayed Information on the System Health Page
Displaying the Servlet Busy Time
Displaying Different Measure Writing Performance Graphs on the System Health Page
Restricting Access to Database Tables
Storage Reduction and Performance Stabilization
Reducing Repository Size and Stabilizing Performance on the Database Server
Normalization Settings
Changing Normalization Settings
Maximum Threads on Execution Server
Setting Maximum Threads on an Execution Server
Persistent Result Data
Enabling Persistent Result Data on the Application Server
Enabling Persistent Result Data on the Execution Server
Execution Server Host Name Resolution
Disabling the Caching of Host Name Resolutions
Security Settings
Disabling Unused Ports on Execution Servers
Disabling Unused Ports on Front-End Servers
Disabling the JMX RMI Interface
Enabling the JMX RMI Interface on an Execution Server that is Running as a Service
Enabling the JMX RMI Interface on an Execution Server that is Running as a Windows Process
Memory Settings for Performance Manager Servers
Increasing the Java Heap Size on a Performance Manager Server
Configuring Result Writer Alerts
Caching Measure Results
Configuring Automatic Monitor Deployment
Contacting Micro Focus
Information Needed by Micro Focus SupportLine