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Status column explained
(see Business Support Agreement)
Current Maintenance
- Technical Support (unlimited Support Requests)
- Product patches
- New releases according to product roadmap
- Self help resources on Customer Service Portal (documentation, technical articles, discussion forums, etc.)
Sustaining Maintenance (starts at the end of Current Maintenance)
- New releases according to product roadmap (no patches)
- Self help resources on Customer Service Portal (documentation, technical articles, discussion forums, etc.)
Programs available for an additional fee
(see Extended Support Addendum)
(see Extended Support Addendum)
Extended Support (available for 2 years at end of Current Maintenance)
- Technical Support (unlimited Support Requests)
- Product patches for Critical issues
- New releases according to product roadmap
- Self help resources on Customer Service Portal (documentation, technical articles, discussion forums, etc.)
Limited Extended Support (available at the end of Extended Support)
- Technical Support (unlimited Support Requests)
- New releases according to product roadmap (no patches)
- Self help resources on Customer Service Portal (documentation, technical articles, discussion forums, etc.)
Status column explained:
No longer supported = Product and support no longer available
Click on the arrow to the left of the product to view release dates, status and additional product information.
| Product Name | Status | Current Maintenance End Date | Successor or Latest Major |
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